Coronavirus (COVID-19) update - Find out more
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 COVID-19 UPDATE

 

 

 

To all our valued Customers,

 

We have been closely following the government advise for businesses during the COVID-19 outbreak and following our original decision on March 24th to close our warehouse we are pleased to say that we have now reopened.

 

Please note our customer service telephone service is not operational but if you email us we will reply to you with 72 hours.

 

Any orders placed with us during this time and going forward will be despatched safely, following the official guidelines. We have a small team in place in our warehouse to ensure social distancing for the safety of our staff.

 

There may be some small delays to your deliveries and refunds however we still expect you to receive your orders within 3-5 working days (for UK customers). Orders from other countries will have slightly longer delivery delays than normal. We apologise for any inconvenience.

 

Please note that any items that had been returned to us will now be processed and refunds will be issued. The return freeze that was enabled on 24th March will now stop (as of 5th May). Please return any unwanted orders to us now that we have reopened as per our 28 day returns policy.

 

Thank you again for your business, loyalty and patience during these very difficult times.