To all our valued Customers,
We are as committed today as we have been for the last 107 years, when it comes to providing the best possible experience for our customers, something which Gina Bacconi prides itself on. Unfortunately due to the new Government COVID19 guidelines we have had to make some temporary changes to our customer services and dispatch teams.
With the new work from home advice we are temporarily removing our customer service phone line and all questions will be answered as quickly as possible via email. Please contact us on firstname.lastname@example.org
We will continue to run smaller dispatch and returns teams, to ensure social distancing, as a result please expect a slight delay to your delivery and a delay to any refunds being processed. We appreciate this is highly frustrating, but we do not wish to promise what we can’t deliver. Please accept our sincerest apologies while we do the best we can in this difficult situation.
Gina Bacconi team